Policies

Who Are We?

The website https://groupeaccueil.ca/ is managed by Groupe Accueil International Ltd., located at 1538 Docteur-Penfield Avenue, Montreal, QC  H3G 1B9, Canada.

Information Collection

We collect the following information:

• Comments: Name, email address, IP address, and browser user agent.
• Uploaded content: Images, documents, and associated metadata (we recommend avoiding EXIF location data before uploading).
• User accounts: Name, email address, password, and user preferences.
• Forms and newsletters: Any information you entered voluntarily (e.g., name, email address).

This information is collected for the following purposes:

• Managing comments and user accounts.
• Providing our services and improving your experience on the site.
• Ensuring the security of the site and preventing misuse.
• Complying with applicable legal obligations.

Use of Collected Information

Your personal information may be used to:

• Provide, personalize, and improve our services.
• Communicate with you regarding your account, inquiries, or requests.
• Send newsletters or communications if you have consented.
• Analyze site usage to enhance functionality and performance.

Sharing of Information

We do not sell your data. However, your information may be shared with:

• Third-party service providers (e.g., hosting, security tools, payment solutions, analytics platforms) to facilitate our services.
• Legal authorities, when required by law or necessary to protect our rights.
• Services related to comments (e.g., Gravatar for avatars).

Information Security

We implement technical and organizational measures to protect your data against:

• Loss, theft, or unauthorized use.
• Unauthorized access.
• Accidental alteration or disclosure.

While no method of electronic transmission or storage is completely secure, we do our utmost to protect your personal information.

Retention Period

• Comments and metadata: Retained indefinitely to manage moderation and recognize your future comments.
• User accounts: Retained for as long as the account is active.
• Data collected via forms: Retained until you request its deletion or it is no longer necessary for use.

Your Choices and Rights

You have the right to:

• Access the personal data we hold about you.
• Correct or delete your personal information.
• Withdraw your consent at any time.
• Object to the processing of your data.