Submit your requests online and track them in real time.
Free for all our tenants.
Your manager will receive the request and activate your access quickly.
Report it directly in Building Stack and mark it as urgent. A serious problem, such as a leak or water damage, reaches us as a priority alert and our team responds as quickly as possible.
Report in Building Stack ↗
Another question? Write to services@groupeaccueil.ca.
It's the property management software we use to communicate with tenants. You submit service requests, track their progress and receive our news and notices.
No. As long as you're our tenant, the app and all its features are free.
You must be a tenant in a Groupe Accueil residential or commercial building. You normally receive a welcome email to activate your account.
Click "Activate your account", create your password, and your tenant portal is ready.
Check your spam and promotions folders, and allow noreply@buildingstack.com. If nothing arrives, write to services@groupeaccueil.ca: the invitation may not have been sent yet.
Yes. Go to app.buildingstack.com, click "Activate your account (tenant)" and fill in the form. Your manager will then approve your access.
From a computer with the web app (app.buildingstack.com), or from your phone or tablet with the Building Stack app.
Yes, Building Stack is available for iPhone, iPad and Android.
For water damage, no heat in winter, a power outage or a safety issue, call us directly at 514 989-5086.
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